GLIB 4196 - Continuous Improvement and Six Sigma

Credits: 3

Broad coverage of managerial and statistical aspects of quality control, including quality assurance, quality management, and continuous improvement. Topic coverage includes problem-solving tools, process capability assessment, control charts for variables, control charts for attributes and advanced control chart methods. The course will primarily look at four aspects: (i) the foundation principles of quality management; (ii) tools and techniques to drive and support design, control, and improvement of quality; (iii) application of structured problem-solving methods and tools to improve quality and analyze and quantify data that enable process improvements and execute the Six Sigma methodology; (iv) an organizational view of performance excellence as reflected by the Malcolm Baldrige Criteria.

Prerequisite(s): BUSA 2182; MGNT 3165
Equivalent
CILS 4196